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Testimonials

"Glutenfreepalace.com is my "go to" place for my gluten free food ordering. Their selection and prices are great - but most importantly, their customer service is excellent. Where else do you get a call to see if you liked the products you ordered? That kind of personalized service makes me a big fan!"
Sandi Kaplan MS, RD, Seattle

"Fast shipping, delicious products, wonderful prices. Thank you so much! I will definitely be a repeat customer. With food like this, who minds eating gluten-free?!"
Laura Price - Springfield, IL

"I thought going Gluten Free would just be impossible...thank you Glutenfreepalace.com...you saved me. You've got a huge variety of different products which satisfy even the pickiest of eaters like me!!!!!!!!!!!! Your service is great and shipping so fast...! I can't wait for a new recipe to appear on your front page...I've been trying them for the past few weeks and they are delicious and easy to follow.. Especially the pasta one...I made it for dinner 3 days in a row! Thank you!"
Carry-Iowa

"Love the way the site is very well categorized, unlike other gluten free sites where you need to explore the entire site before I can find what I want. They also have a great variety, which is great for me as a celiac sufferer! Thank you."
Sarah-Allison

"Bready Home-Baking System: The bready machine is amazingly hands free and the bread tastes wonderful! I was shocked at how good the quality is, and I didn't have to toast every piece of bread. It is great, it doesn't fall apart and crumble like many other Gluten Free breads that I tried. I really missed a good old peanut butter and jelly sandwich. When I first used my Bready machine, I ate them straight for five days!"
Stephanie Schultz, Missouri

"Enzymedica Allerase: Started taking Enzymedica Allerase and within a couple days my sinuses were doing much better. This is a great product without side effects."
D.S.

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Shipping and Returns Policy

Shipping Information

We do our best to ship orders within the 24 hours that we receive them. All orders are shipped via UPS or USPS Priority. Some of our products are shipped frozen. Depending on the weather and distance to travel, we may apply gel packs and/or dry ice. All this is done to ensure that your order arrives in the best possible condition. Due to the fragility of our food products, we cannot ship to P.O. Boxes.

Most products are shipped from our warehouse located in New Jersey. Some of our products offered on our website, however, may be drop shipped directly from the product vendor. In order to avoid the products being in transit over the weekend, we will preferably ship your orders at the beginning of the week, on Monday or Tuesday, with UPS Ground. All orders made on Wednesday and Thursday will be shipped to you with a 1 or 2 day transit time (if it is in the 1-2 day zone).

A tracking number will be emailed to you on the day your order is shipped out. It is the customer's responsibility to receive the package on the first attempt. Please be aware that orders placed around major Holidays may arrive with a delay.

Please freeze products upon arrival!

Please inspect your products upon arrival! For special requests and last minute orders feel free to contact us at 1-888 945 8836. Our customer support team will be glad to assist you!

Payment Methods

Ordering online at GlutenFreePalace.com is quick, easy and secure. Order online at GlutenFreePalace.com 24 hours a day, seven days a week.

To order by phone call toll free 1-888-945-8836 Monday through Thursday 9am - 6pm and Friday, 9am - 1pm EST. Our professional and friendly staff are waiting to assist you.

We accept the following American issued credit cards: American Express, Discover, Visa and MasterCard. We also accept wire transfers, money orders and paypal.

Refunds

All sales are final. Due to the fragility of gluten free items, we cannot accept any returns.

Please note: Shipping baked goods risks damage due to the volume of movement during the transport, via the carrier. We do not take responsibility for any damage that occurs during transportation. If the package is damaged upon arrival, please do not accept the package from the FedEx driver. Please ask the driver to make note of this and contact us immediately. This will help us file a claim with our carrier chosen.

In addition, if you were shipped items that you did not order, or failed to receive some of the items in your order, please contact customer support at 1-888 945 8836. There is a 15% restocking fee for non food items. Please make sure to contact us within 7 business days along with a photo of the damaged goods. Food items returned after 7 business days without contacting us will not be refunded.